Customer Care & Service

Customer Care at Evesham Motor Services

At Evesham Motor Services (EMS), we believe great service goes beyond expert repairs and honest advice. We aim to make every visit as smooth, convenient and stress-free as possible. That’s why we offer a range of customer care benefits designed to support you before, during and after your vehicle’s visit.

Courtesy Cars (Subject to Availability)

We know it’s not always easy to be without your vehicle. To keep you mobile, we offer courtesy cars, subject to availability. Clean, comfortable and easy to drive, they help you carry on with your day while we look after your vehicle.
If you need a courtesy car, simply request one when booking your appointment.

Courtesy Car at Evesham Motor Services in Worcestershire
Customer Lounge at Evesham Motor Services in Worcestershire

Customer Lounge

While we work on your car, you’re welcome to relax in our comfortable customer lounge.
Facilities include:

  • Seating area with TV

  • Hot and cold refreshments

  • Free Wi-Fi

It’s a convenient space to wait if your repair or service is only a short one.

Collect & Deliver Back Service

If you’re unable to bring your vehicle to us, our collection and delivery service offers maximum convenience.
We can collect your car from your home or workplace, carry out the required work, and deliver it back once it’s complete.
This service is ideal for busy schedules, elderly customers or anyone who finds it difficult to travel.

Collect & Deliver Back Service at EMS Evesham
MOT Check & Email Service Reminders at EMS Evesham

MOT Check & Email Service Reminders

Never miss an MOT or service again.
EMS provides a free MOT check reminder and email service reminder to help you stay on top of your vehicle maintenance.
We’ll send friendly notifications when key dates are approaching, ensuring your car stays roadworthy and fully compliant.

EMS Replacement Service & Wallet Book

To help you understand your vehicle’s maintenance schedule, we offer a free EMS replacement service guide and wallet book.
This handy booklet helps you keep track of:

  • Service intervals

  • Cambelt schedules

  • Brake and tyre checks

  • Battery life

  • General maintenance dates

It’s a simple, practical way to stay informed about your vehicle’s needs.

Free Replacement Service and Wallet Book at EMS Evesham

Committed to Putting Our Customers First

Everything we do at Evesham Motor Services centres around honesty, convenience and exceptional customer care. Whether you’re visiting us for a quick check or major repairs, our team is here to make your experience as easy and stress-free as possible.

If you’d like to make a booking or learn more about our customer care services, contact Evesham Motor Services today.
01386 443505
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EMS Evesham Motor Services Repairs | Servicing | MOT in Evesham, Worcestershire